At Leicestershire Cares, we have recently witnessed a spike in the number of individuals and families experiencing financial difficulty, particularly due to the rising cost of water bills. This issue is affecting people from a broad range of backgrounds—from older pensioners living in larger homes to single-parent households trying to make ends meet.
This local trend sheds light on national developments. In early 2024, water companies across England and Wales raised their prices by an average of 6%, placing additional pressure on household budgets already strained by the ongoing cost of living crisis. Combined with persistent energy price increase and reductions and freezes in benefit support for some, the financial burden has become unbearable for many.
Our Money Wise Living project has a holistic and compassionate approach to tackling poverty. We understand that financial hardship is rarely caused by a single issue. It can stem from a wide range of factors such as unemployment, rising household costs, and limited access to digital services or financial education. These pressures often contribute to stress, anxiety, and in many cases, food insecurity.
Through this programme, we work closely with participants to review benefit entitlements, identify ways to reduce energy costs, and improve household budgeting. We also support individuals in overcoming barriers such as a lack of digital literacy, which can prevent access to vital resources and services. Our goal is to help people build financial resilience and feel more confident in navigating future challenges.
Recently, we have been supporting individuals in accessing little-known but a highly effective scheme that offers often substantial reductions on water bills for those on low incomes. These measures can make a real difference in easing the financial pressure many are facing.
If you or someone you know is struggling, please do not hesitate to reach out. Our team is here to offer guidance and support in a respectful and understanding environment.
As always, we would also like to express our sincere thanks to Wesley Hall, The Peace Centre, and Belgrave Library for their continued partnership and for generously hosting our weekly advice clinics. We would also like to thank Reaching People for their continued support.
By Emil Bellew,
Neighbourhood Support Officer