Jayne is an Engineer by background, graduating from Loughborough
University with an Honours degree in Manufacturing Engineering and
Management. Since graduating however she has been working in the IT
industry, firstly in technical roles and then moving on to more customer
facing customer services roles. In 2005 she was appointed Customer
Services Director at thankQ Ltd a software company which wrote software to
support the NFP sector and was instrumental in creating a
relationship with Leicestershire Cares as part of their CSR policy along
with the environmental standard BS8555.

Since 2013 Jayne has been managing Customer Services for the NFP
division of the Access Group which supports over 3000 NFP organisations
with various types of software (CRM, HR, Payroll, Ticketing etc.) and
where the relationship with Leicestershire Cares continues.

Outside of work Jayne lives in Leicestershire with her partner and two
young children and is involved in the management and fundraising
committees for the local preschool. She enjoys sewing and knitting when
time allows and is looking forward to rediscovering her love of sailing
and diving once the children are old enough to join in.

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